You have the right to return or exchange the product for a similar one within 14 calendar days if its presentation is preserved, the packaging is not damaged and you have a payment document issued by the seller along with the product.
To return or exchange, call +380 50 825 8489 or write to Viber (+380 67 846 77 64) or WhatsApp (+380 50 825 8489).
For returns and exchanges, shipping is paid by the buyer.
Replacement of goods is carried out immediately, and in case of its absence - within two months from the date of the corresponding request.
Refunds are processed within 7 working days. When the price of a product increases, settlements with the consumer are made based on the cost of the product at the time of purchase.
You will be denied a replacement product or refund if:
• the product has been used;
• more than 14 days have passed since the date of purchase;
• checking the quality of the goods revealed signs of outside interference (opening the package);
• there is no document confirming the fact of purchase of the goods;
• the product package is incomplete.